Last Updated: 10/10/2024
Welcome to MediVail’s Privacy Policy. This policy explains how we collect, use, and protect your personal data when you use our website [medivail.co] (“Website”) and associated services (“Services”), including when you sign in using third-party platforms like Facebook Login. By using our Website and Services, you agree to the collection and use of your data in accordance with this policy. If you do not agree, please do not use our Website.
We may collect personal details such as your name, email address, phone number, and date of birth when you:
Register on the Website
Book services
Communicate with healthcare providers
Sign in using Facebook or other social login options
When using Facebook Login, we may receive information such as your public profile name, email address, and profile picture, depending on your privacy settings with Facebook.
To facilitate healthcare services, we may collect information you choose to share such as:
Medical history
Diagnostic images and reports
Treatment-related communications
We may automatically collect data about your device and browser, including:
IP address
Device type
Pages visited
Date and time of access
We use your information to:
Connect you with healthcare providers and facilitate secure communication
Authenticate users using Facebook Login or other platforms
Process payments and manage bookings
Improve Website functionality and user experience
Send service-related notifications, updates, or promotional materials
Comply with legal and regulatory obligations
Your data is shared only with selected healthcare providers when necessary to deliver the services you request.
We may share your information with third-party vendors (e.g., hosting providers, payment processors, analytics services) to enable smooth operations.
We may disclose personal data if required by law or for protection against fraud or unauthorized activities.
If you choose to sign in via Facebook Login, we may receive and store basic profile information (name, email address, etc.) authorized by you.
You can manage this access in your Facebook settings at any time.
We do not post on your behalf or access your social activity.
You can request the deletion of this information (see Section 6).
We implement industry-standard physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure. Data is encrypted in transit and access is limited to authorized personnel.
You have the right to:
Access the personal information we store about you
Correct inaccuracies or update your profile
Delete your data upon request, subject to any legal obligations
Withdraw consent for Facebook Login or any other data usage
To make such requests, email us at: privacy@medivail.co
If you signed in using Facebook and want to delete your data:
Email privacy@medivail.co with subject line: “Facebook Data Deletion Request”
Include your full name and the email linked to your Facebook account
We will process and confirm deletion within 7 business days
We may update this Privacy Policy periodically. Updates will be posted at [medivail.co/privacy-policy]. Continued use of our Website after updates implies your acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact:
Email: privacy@medivail.co
Mailing Address: MediVail FZC, Sharjah, UAE